Frequently Asked Questions
Shipping & Returns
Shipping Policy
We offer standard and express shipping across India and select international locations. Orders are processed within 1-2 business days. Standard delivery takes 3-5 working days, while express delivery arrives in 1-2 working days.
- Free shipping on orders above ₹999.
- Tracking link sent via email/SMS after dispatch.
- Delivery may be delayed during public holidays or natural disruptions.
Return & Refund Policy
If you’re not completely satisfied with your purchase, you may return eligible products within 7 days of delivery. Items must be unused, in original condition and packaging.
- Return request can be placed via the 'My Orders' section.
- Pickup will be arranged from your address, if eligible.
- Refunds are processed within 5–7 business days after quality check.
- Some items like personal care or clearance items are non-returnable.
For any questions, please contact our support team at Ahshoprinfo@gmail.com.
Privacy Policy
At YourStore, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
- Personal details like name, email, phone number, and address during checkout or registration.
- Payment information through secure third-party payment gateways.
- Browsing data, IP address, device information, and cookies to enhance user experience.
2. How We Use Your Information
- To process transactions and deliver products.
- To send order updates, promotional offers, and newsletters (if opted-in).
- To improve site performance, customer service, and product offerings.
3. Sharing of Information
We do not sell or rent your personal information. Data may be shared with trusted partners (e.g., shipping or payment processors) only for order fulfillment and legal obligations.
4. Data Security
We use industry-standard encryption and secure servers to protect your information. However, no online transmission is 100% secure, so we encourage users to exercise caution.
5. Your Rights
- Access, update, or delete your personal data from your account settings.
- Opt-out of marketing emails anytime by clicking "Unsubscribe."
6. Contact Us
For any questions about this Privacy Policy, please contact us at Ahshoprinfo@gmail.com.
Terms of Service
Welcome to YourStore. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our platform, you agree to be bound by these terms.
1. Use of Website
- You must be at least 18 years old or have parental consent to use this site.
- You agree to provide accurate and up-to-date information when placing an order or creating an account.
- Unauthorized use or access of our services may result in termination of access.
2. Product & Pricing
All prices are listed in INR unless otherwise stated. Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue products at any time.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- Payments are securely processed through third-party gateways. We do not store your card details.
- We reserve the right to cancel or refuse any order for any reason.
4. Shipping & Returns
Please refer to our Shipping & Returns policy for details on delivery timelines, return eligibility, and refund processing.
5. Intellectual Property
All content, including logos, designs, images, and text, is the property of YourStore and protected under copyright law. You may not reproduce or distribute any content without prior written permission.
6. Limitation of Liability
YourStore shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our website, products, or services.
7. Changes to Terms
We may update these Terms at any time. Continued use of the site after changes means you accept the updated terms.
8. Contact Information
For questions or concerns about these Terms, please email us at Ahshoprinfo@gmail.com.
AH SHOPR
We offer the best online shopping experience with top-quality products and fast shipping you can count on.
Customer Support
